Privacy Policy

Information we collect

We collect information from you when you register on our site or mobile applications (collectively referred to as our “site” throughout this document), place an order, use our products, respond to a survey, fill out a form or provide online banking or investing credentials.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or credentials for our online investing or banking accounts. When using our mobile applications or site, we collect your IP address, the application ID on the device, and product usage data to allow us to better understand usage and improve your experience.

Why we collect it

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience — Your information permits us to personalize our website with your unique financial information.
  • To improve our website and applications — We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service — Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions — Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature

To send periodic emails — The email address you provide in your profile may be used to send you information and updates pertaining to your Blueleaf services, or to send you information at the request of other Blueleaf users to whom you disclose your email address, in addition to receiving occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect it

Blueleaf takes your security seriously. We use secure Web standards (HTTPS, SSL) to keep your confidential information secure between your web browser and our servers. We never store your usernames and passwords for third party sites on our servers, even in encrypted form. We encrypt all other personally identifiable information stored on our servers, including any Blueleaf credentials, connection information identifying where your information is stored with our third parties, and any transaction information.

Your data are stored on servers located in secure facilities that have successfully passed a SOC 2 Type II audit and follow the ISO 27002 information security framework. We and our partners are obligated to periodically submit to routine audits, including the physical security of our servers, network monitoring and security, and the security of our applications.

Cookie use

Cookies are small files that a site or its service provider transfers to your computer’s hard drive, through your Web browser. A cookie enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process your login information, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. To best use our site, please permit cookies from blueleaf.com and *.blueleaf.com in your browser settings.

Information and Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, analyzing and monitoring our sites and products, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), because we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

GDPR Compliance

Legal Bases for Processing EU Users’ Personal Information

We only process your information when we have a legal basis to do so. That is, we will only process your Personal Information when:

  • We need it to provide you the Services;
  • You give us consent for a specific purpose; or
  • It satisfies Blueleaf’s legitimate interests (which are not overridden by your data protection interests), such as for improving, marketing, and promoting the Services and protecting our legal rights;
  • We need to process your data to comply with our legal obligations.
EU Users’ Rights to Control Personal Information

You have control over your Personal Information. Below are the rights you have and the steps you can take to exercise them. Please note that your rights may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your employer are permitted by law or have compelling legitimate interests to keep, and it may take time for us to investigate your request. If you believe that we are not respecting your rights with regard to your Personal Information, you may lodge a complaint with your local supervisory authority.

Right to Access

You have a right to request a copy of the Personal Information that Blueleaf holds. To request this information, please email us at privacy@blueleaf.com.

Right to Rectification

If you believe that any Personal Information that Blueleaf holds is incorrect, you have the right to correct that information. If you have any concerns regarding the accuracy of your information, please email us at privacy@blueleaf.com.

Right to Erasure, Restriction, or Objection to Processing

If you believe we do not have the right to process your information or you object to our processing for a particular purpose, or if you want us to erase your Personal Information altogether, please email us at privacy@blueleaf.com.

Right to Withdraw Consent

If you gave us consent to process your Personal Information for a particular purpose, you have the right to withdraw that consent by emailing us at privacy@blueleaf.com. Your withdrawal of consent does not affect the lawfulness of our processing of your Personal Information prior to the withdrawal.

Data Portability

You have the right to obtain the Personal Information that you have directly submitted to Blueleaf in a format you can transfer to another service provider. If you want to exercise this right, please email us at privacy@blueleaf.com.

Contact Information for the Data Controller

Blueleaf Wealth, Inc.

51 Melcher St, 6th Floor

Boston, MA 02210

Email: privacy@blueleaf.com

Terms and Conditions

Please also visit our Terms of Use establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on Dec 15, 2020.

Contacting Us

If you have any questions regarding this privacy policy you may contact us at info@blueleaf.com.